PIP2015 – feedback

Thank you to everyone who took the time to complete our short (10 questions) survey about our event. We had 72 responses this year, up from the 50 we had last year. The survey is still open at www.surveymonkey.com if you would like to add your thoughts. We appreciate all your comments and ideas and welcome feedback both good and bad!

survey1

Would you like PIP to happen again? Day & night, day only, night only, or not at all?

The overwhelming majority of respondents want the event to happen again and to continue with the day and night format.

All except two respondents agreed that the bar prices were very reasonable.  Everyone also agreed that the ticket price was perfect or too low.

55% thought food a good price but 32% said food was too expensive.

We’ve had 9 new volunteers come forward from the survey which is fabulous – thank you.

45% of respondents want a daytime bar – but the organisers are agreed we will keep that for the evening only.

82% of respondents would like there to be music in the daytime again.

80% would like to see community and chairty stalls, but only 52% want commercial stalls.

Positive comments

We’re very pleased that the overwhelming majority of feedback received was positive. A small selection of comments below:

  • The whole event was so fabulously organised. Wouldn’t change a thing.
  • Fantastic well run event.
  • Kids loved the day especially the inflatables and the Ruishton FC bit. Night was awesome.
  • A great day was had by all my family.
  • Had a wonderful day. Kids entertainment great. Look forward to next year.
  • Fantastic atmosphere, real community spirit.
  • It’s was a fantastic day. Loved it.
  • All the family thoroughly enjoyed it, really looking forward to next year.
  • Thank you for all your hard work it was a great day for young and old!
  • Good day, really enjoyed both day and night. Felt safe for the children. Security very good idea.
  • Lots of fun – two very tired but happy boys. Very friendly.
  • Was a great family event.
  • Just love everything, great village atmosphere.
  • Safe environment, the band and the community spirit were great.
  • Children can play safely without having to be tied to their parents. Great job well done.
  • The best village event I’ve ever attended.
  • Kids loved the donkey rides and the animals and watching tug of war.
  • The event was great, a real village and community event.
  • Egg toss and Tug of War were brilliant. Announcer good. Great food.
  • Easy-going atmosphere, top class band, very reasonably priced food and drink.
  • Great atmosphere, community spirit , friendliness, convenient and accessible.
  • Best bit for me was community spirit/atmosphere!

Negative comments

Despite the vast majority loving the event, we would like to address the few negative comments we received.

“Why take photos of all stalls except ours? We were discriminated”

Photos were taken of every stall, there was however a long delay in getting some of them online so it may have appeared we dropped some stalls out.  This of course was certainly not our intention. It was purely a case of manpower as over 900 photos were taken and due to work, family, holidays etc, they didn’t get up online as soon as we’d hoped.

“Very little vegetarian food available” “expensive food” “gluten free”

All the food was supplied by external caterers and we specifically requested that they offer a vegetarian option, which many of them did.  The prices were set by the caters and in keeping with what you would pay at any similar outdoor event. We will look at offering other restricted diets next year such as gluten free if enough people request it.

“Food slow” “Long queues for food” 

We deliberately chose non conflicting food options of burgers, fish n chips, hog roast, bakery to cater for a range of appetites and therefore spread the customers around. Unfortunately some queuing is unavoidable.

“I couldn’t hear the main band very well” “band not loud enough” “sound needs improving in the evening” “amplification for demos in the arena” “the music was far too loud for those that lived nearby”

We purposefully set the band’s stage further back this year to reduce noise to local residents.  So the sound was good directly around the stage, but quieter at the marquee/bar/residential end.

The groups putting on their displays brought their own music with them, however, we will look at providing a consistent sound set up for them all next year,

“wine expensive”  “waiting times at bar” “more alcohol as certain items ran out” “more bar choice”

The wine was £8 a bottle – even the Prosecco.  We think this is incredibly cheap and are surprised anyone thought otherwise.

Unfortunately there was a queue at times at the bar despite it being manned by at least 4 volunteers all the time. It was very hard to fit any more staff behind due to the size, however, we will look at making the bar bigger next time to alleviate the wait.

We tried to cater for a range of tastes behind the bar by stocking the most popular drinks (as determined by the last 2 years sales).  Juggling buying enough to last the night, while not being left with lots of leftovers is a tricky business! Therefore, towards the end of the night some items did run out, but the bar never ran dry, so there was always an alternative drink to be had.  We will of course look again at this next year.

“better toilets”

We had more toilets this year than any previous years, and upgraded to the luxury blocks rather than just the portable single loos. Queueing was definitely reduced this year and the lighting was much better. However, with any sort of temporary toilet for an outdoor event, you are never going to get the same comfort as an indoor loo, and with so many people using the facilities, they will inevitably be less than fresh by the end of the night! We will continue to try to improve the facilities each year – but for one night only, you might need to “rough it” slightly!

“More bins”

There were around 20-30 bins in the field, but despite this many did not see or use them. It was shocking how much rubbish was left behind. Unfortunately, no matter how many bins are on offer there will always be those that will not be bothered to use them.  Once again, we will provide more and with better signage next year.

“be careful of underage drinkers/people buying for them”

We done everything possible to discourage underage drinkers.  Tickets were only available to adults, different colour wristbands to help ID at the bar and our professional security team were patrolling and did confiscate a small amount of alcohol from minors.  Next year we would strongly encourage anyone that sees any underage drinking or anything they are not comfortable with to please let our security team know and they will be happy to deal with it. We want the event to remain a safe and happy environment for everyone.

“Make people aware that there are neighbours that either have to be up early for work or they have young children”

A leaflet was issued with all tickets asking people to be respectful to local residents when leaving, we encouraged people not to drive to keep noise down, and we put put up posters to ask people to be quite on exit.

“The people who organise this have NO consideration for residents at all. It is totally selfish. Take it away from residential areas”

In the 3 years that we have held the event, we have only ever had one person complain. It would be selfish to stop the enjoyment of 1000 residents, because 1 person objects. It is a community event so therefore is held within the community to make it accessible – if we moved it out of the area then it would not be the event for locals we want it to continue to be.

Other comments/suggestions

There were lots of other ideas and suggestions and general feedback that we would like to address:

“a small farmers market selling local produce would be nice”

We have invited all the stalls from Taunton Farmers Market and others from the local area every year – but sadly there has been no interest from them in attending.

“can we camp next year – I saw 2 campervans on site”

Camping is not something we anticipate happening in the future.  The campervans on site belonged to volunteers who offered to act as overnight security on the Friday and Saturday to safeguard equipment.

“dog show”

Dogs are not allowed at the Recreation Park and there is already a yearly dog show that happens at The Bell, so this is not something we want to add to the PIP event.

“start evening earlier” “daytime longer” “more demos” “more silly games” “buskers in central arena”

We are flattered that you want the event to be longer! However the setup takes a long time and the turnaround between day and evening takes up hours too so we need to keep a substantial gap between day/evening.

Timing is also against us when trying to fit in more demos/games. This year we really struggled to fit in everyone that wanted to put on a demo.  If we also added buskers in the outside arena, rather than the marquee, we would have even less time for everyone. We would love to have more games for everyone to get involved in, and again this is tricky to time around displays in the arena.  We will of course endeavour to work on this again next year to improve it and fit more in.

“higher ticket price” “more bands” “student bands to warm up”

Many people have told us to increase the ticket price. We really appreciate that people think we could charge more and it’s obviously something we need to look at each year as the event costs more that £4500 to put on.  However, to keep the event inclusive to all, we will always try to keep the ticket price as low as possible.

We would love to have more bands – however, professional bands cost a lot of money, so having more bands will ultimately bring an increase in either ticket price or bar prices, which we are reluctant to do.

Student bands are also a great idea, however, we then have the added difficulty of equipment.  As bands do not ordinarily like to share equipment you would need 2 or more sets of equipment which would not fit on the stage, and we wouldn’t have the time/manpower to change equipment over for different bands.

We are again open to suggestions if people can find a way around these issues.

“bring your own booze”

Party in the Park cost over £4500 to put on this year, therefore we rely heavily on our sponsors, ticket sales, and most importantly bar sales. Without the profit the bar makes the event simply would not be able to happen. This is why we ask everyone to only buy their drinks from the bar and not bring their own on to site.  We are happy to listen to suggestions about what the bar should stock and do our best to keep bar prices low while still making a profit.

“hot drinks in evening”

This is something we will look at next year.

“more activities for adults and teenagers”

We are open to suggestions!  Please let us know your ideas and we will look at providing more next time.

“more for kids to do”

There was reptile handling, petting zoo, bouncy castle, train rides, donkey rides, face painting, archery, puppet show, Punch & Judy, crockery smash, football shootout, coconut shy, football skills, zumba session, princess hair and tattoos, music to listen to, displays to watch, the park to play in, tug of war, egg toss and crafting activities for the children.

However – we would welcome any ideas anyone has for more to entertain the kids.

“Fireworks”

As the field is extremely close to the M5, fireworks are not a good idea and will not be happening at any future event.

“a stall could be offered to each CSM organisation in the village magazine”

A free stall was offered to all local groups, but few of them took up the offer.

“adult bouncy castle” “fun fair” “car boot sale” “roller disco” “it’s a knock out” “chocolate fountain” “laser quest”

All very interesting suggestions which we will look at next year.

“more incentive for volunteers”

The very nature of volunteering is that you don’t want anything in return! Our hard working volunteers were invaluable and extremely appreciated – but other than a free, very fetching yellow t-shirt – there will be very little else on offer!